Your first visit
From the door to the goodbye.
Nobody likes walking into a new place not knowing what happens next. So here is a first visit at Alder House, from the sidewalk to the steps on your way out.
Arriving
You'll find us on a quiet North End street, in a bungalow with a wide front porch and a garden you can glimpse down the side of the house. There's no sign shouting at you. Come up the front walk. If you're early, that's fine. The porch is meant for it.
The porch
There are chairs out front, a small table, and a pot of tea. In summer it's often mint from the garden. In winter it's something warmer, and there are blankets on the backs of the chairs. Pour yourself a cup. Sit down. Watch the street for a minute. Nobody will rush you inside.
Being met
The person you're seeing will come out to find you. Not a front desk, not a name called across a waiting room. If you booked with Paige, it's Paige at the screen door. If you booked with Tomas, it's Tomas. They'll say hello, ask how you're doing, and let you finish your tea if you'd like to.
Then you go in together. The hall floors creak a little. The house smells faintly of wood and whatever's steeping in the kitchen.
The room
The room is quiet. The door closes softly behind you. It's clean and bright where it needs to be, with a window and a comfortable chair, and nothing on the walls trying to sell you anything.
The first thing that happens is a conversation. They sit down with you, not behind anything, and ask what brought you in, and they listen to the whole answer. Ask anything. Take your time. Your first visit is about getting to know each other, and nothing happens until you're comfortable.
Leaving
When you're done, they walk you back down the hall and out to the porch. There's usually still tea. Some people sit a while longer. Some people head straight down the steps. Either is right.
Before you go, they'll ask if you'd like to see them again, and there's no pressure in the question. Most people say yes. A few become regulars on the porch, and one or two have been known to leave with a handful of mint.
Questions
A few plain answers
- Can I ask for someone by name?
- Yes, please do. That's how we hope you'll choose.
- Can I bring someone with me?
- Of course. There's room on the porch.
- What if I'm nervous?
- Say so. Everyone here would rather know, and nobody will hurry you.
Your first visit starts with a consult.
Or call 208 555 0163.